As the current situtation continues to evolve, our hours of operation may fluctuate, to protect the health and safety of our customers and team members. Schedule updates will be posted here, and on our Facebook business page (click here).
Current Hours of Operation:
Monday - Saturday, 10-4
Closed Sundays for now
We can allow customers inside; we ask that you respected distancing guidelines. If you are uncomfortable entering retail establishments, we can also offer personal phone-by-phone service (we will send pics!) or "window shopping" through the glass, with shipping or curbside pickup.
Machine servicing is available as well!! The turnaround time is pretty great, too for basic servicing - repairs may take longer.
Please email email@example.com, and David, our fabulous tech, will reply personally by phone or email.
Please contact us with any other questions or concerns. 830-620-1382; firstname.lastname@example.org; www.facebook.com/quilthaus
Thank you for supporting small businesses everywhere!!!
Stay well :)
The Quilt Haus is home to Creative Sewlutions quilt patterns, designed by shop owner Deanne Moore. All of Deanne's patterns are carried here at the shop. Our retail location in New Braunfels, Texas (between Austin and San Antonio), features a bright, cheerful 5500 sq. ft. space fully stocked with fabrics, notions, books, patterns, threads, and sewing machine accessories. On our Way to Sew side of the shop, we carry a full line of Pfaff sewing, embroidery, and serger machines, Handi Quilter long arm and sit-down quilting machines, AccuQuilt's Signature Dealer line of fabric cutters and dies, and Arrow Sewing Cabinets. We provide qualified sewing machine repair services and thorough machine instruction, in addition to quilting and cutting machine rentals. Our store features a spacious classroom where we offer a wide range of classes, taught by both local educators and special guest instructors. We also host many special events and private groups throughout the year. Focusing on exceptional quality and service, our staff is friendly, knowledgeable and eager to assist you in achieving the projects of your dreams! (The logos below are links to the main sites of the companies we proudly represent. Click to visit the company's site.)
Welcome to our shop!
Greetings (from at least 6 ft away!), our sewing and quilting friends :)
***This will be a little lengthy, but we want to give you as many operational details as we can at this time.
HOURS OF OPERATION: We are currently open each day. Hours may vary, but are posted on here on our home page and also on our Facebook page. Due to local regulations, we cannot allow customers inside the shop, but can offer personal shop-by-phone services, with curbsite pickup or shipping. We are exploring limited home delivery options as well. Our shop-by-phone service includes exchanging pictures via text or email, so we can best serve your needs.
(We are able to accept credit cards by phone, cash or check through the crack in the door (LOL), or we can send a Paypal invoice by email.)
MACHINE SERVICING: We are able to complete servicing and basic repairs! We are developing a home pick-up/delivery service option and schedule for limited areas. Currently, plans are in progress for the I-35 corridor between south Austin and New Braunfels. Curbside drop off and pick are available daily between 11 and 3, or outside of those times by appointment. Please note that the exterior surfaces of all machines will be wiped down with disinfectant wipes at both pickup and delivery. We have set up a special email for customers that would like more information on servicing. email@example.com
CONTACT INFO: Our voicemail box is filling up faster than we can empty it! Please bear with us if you are trying to call, and know that you can always email us at firstname.lastname@example.org as well. The best time to call is between 11am and 3pm when there will definitely be someone in the store. If you still reach our VM, please understand that we may be helping another customer by phone at the time. You can also send us a message via our Facebook page.
ONLINE ORDERS: We are working hard to get more products online, but have encountered a few obstacles. Currently, if you visit our site, available products for online ordering are all landing under the "Fabric" tab. (This is making me crazy!!!)
FACEBOOK: We will be updating our Facebook page with information, new products, sale items, and other fun stuff frequently. With FB's algorithms, few of our followers see it in their newsfeed, but you can always search us up directly to keep up with what's going on. The more active you are, by liking, commenting, sharing, etc., the more often you will see our posts. But even if you're not on FB, you can still view our page. www.facebook.com/quilthaus
4th SATURDAY: March kits are ready for mailing or curbside pickup. Please share a picture of your finished block to our Facebook page, or email it to email@example.com. We will then reach out to you to determine your shipping/pickup choice.
CLASSES/CLUBS: All classes and clubs are on hold for an indefinite time. Meanwhile, we are planning lots of fun new things for when we are all free to congregate again!
MASKS: We know the sewing community is making masks like crazy at this time. We have seen soooo many different patterns surfacing everywhere! If you are making them to donate to the medical community, please check out this link. After reviewing many of the patterns with several medical professionals, this is the one with the best reviews. Regardless, anything and everything is helpful!
ON A PERSONAL NOTE: Quilt Haus is committed to serving our customers and keeping our team members employed. Health and safety come first, at all times. I personally have two immediate family members with COVID-19 in New York City, and I am following the spread and the science of the virus closely. I encourage you to follow the recommended guidelines to "flatten the curve," and also to please shop your local small businesses - restaurants, shops, etc. - during this period. Even gift card purchases to be used later can be a show of support.
THANK YOU for being part of such a wonderful, resourceful community of crafters. We at Quilt Haus are dedicated to being as flexible and responsive as possible to the needs of our friends and customers!
We appreciate your continued support!
The Quilt Haus * Way to Sew team